Sankyo flutes are precisely made with many intricate parts which require maintenance by a skilled technician. It is recommended to have your Sankyo flute serviced every six months. Our showroom in Japan includes a repair department of 3-6 technicians. Repair service is available by appointment.
For customers outside Japan, please contact the shop where you purchased your flute or find a shop through our distributor locator.
Address: 5F marguerite Bldg., 2-27-2, Minami-Ikebukuro, Toshima-ku, Tokyo, 171-0022, Japan
Tel. (+81) 03-5960-5750
Fax (+81) 03-5960-5760
Hours: 11:00-19:00 (Closed every Thursday)
Each Sankyo Flute comes with a one-year manufacturer’s warranty. This warranty covers the unlikely possibility of any manufacturing defects and begins on the date of original purchase from an authorized Sankyo dealer. If a manufacturing defect is identified within the first year of ownership, the instrument will be repaired at no cost to the customer. The warranty does not cover damage caused by misuse or natural disaster, nor does it cover routine maintenance.
If the flute has been repaired or modified by someone who is not an authorized dealer or repair technician, the warranty will be voided. For warranty repair service or evaluation, please contact the authorized dealer from whom the flute was purchased.