Repair Department

Sankyo flutes are precisely made with many intricate parts which require maintenance by a skilled technician. It is recommended to have your Sankyo flute serviced every six months. Our showroom in Japan includes a repair department of 3-6 technicians. Repair service is available by appointment.

For customers outside Japan, please contact the shop where you purchased your flute or find a shop through our distributor locator.

Address: 5F marguerite Bldg., 2-27-2, Minami-Ikebukuro, Toshima-ku, Tokyo, 171-0022, Japan

Tel. (+81) 03-5960-5750

Fax (+81) 03-5960-5760

Hours: 11:00-19:00 (Closed every Thursday)

Sankyo Flutes Repair Service Menu

Balance Adjustment: 2,000-3,000 Yen / 1-3 hours 
Pad Adjustment: 3,000-7,000 Yen / 1-3 hours

Change a pad: 2,000 Yen / 1-3 hours 
Change all pad: 36,000 Yen / 10-14days

Overhaul A : Buffing, cleaning and polishing of flute tube and mechanism, dent removal, refitting of mechanism, installation of new pads, corks, and felts, mechanism regulation and adjustment. 
78,000 Yen and more-- / 30-40 days

Overhaul B : Hand polishing of flute tube and mechanism, dent removal, refitting of mechanism, installation of new pads, corks, and felts, mechanism regulation and adjustment.
60,000 Yen and more--/ 30～40 days

The Overhaul A can make your flute look and play like new. However, it depends on the condition and age of the flute. Please ask our staff when you bring your flutes to us.

Sankyo Warranty

Each Sankyo Flute comes with a one-year manufacturer’s warranty. This warranty covers the unlikely possibility of any manufacturing defects and begins on the date of original purchase from an authorized Sankyo dealer. If a manufacturing defect is identified within the first year of ownership, the instrument will be repaired at no cost to the customer. The warranty does not cover damage caused by misuse or natural disaster, nor does it cover routine maintenance.

If the flute has been repaired or modified by someone who is not an authorized dealer or repair technician, the warranty will be voided. For warranty repair service or evaluation, please contact the authorized dealer from whom the flute was purchased.